We use the best and most reliable couriers on the market to provide a fast and top-tier service worldwide. For maximum transparency, the estimated delivery time will always be communicated to you before you place an order. As soon as we dispatch your products, you will receive an email containing a parcel tracking number (if this service is provided by your courier).
In any case, we will promptly notify you of any delays due to force majeure.
We do our best to make you happy, but we are not responsible for delays or non-deliveries due to incomplete or inaccurate addresses provided by you, so be careful!
There’s one more thing you should do as soon as you receive your order: make sure that the delivered goods match your order and that the parcel is delivered in undamaged condition. If this is not the case, please take photographs in the courier’s presence. Otherwise we cannot do anything about it and warranties will be void. Once your goods have been delivered, you or the person designated by you will be responsible for them and any associated risks. Inspecting your goods on delivery costs nothing, but it could make your life a lot easier.
However, rest assured, unforeseen events do happen, but they are very rare.
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